Shipping policy

VENU Shipping Policy

At VENU, we are dedicated to providing a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for detailed information:

Processing Time

• Orders are processed within 2–5 business days (excluding weekends and holidays).

• Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Times

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Shipping: 7–14 business days

Order Tracking

• After your order ships, a tracking number will be emailed to you. Use this number to monitor your shipment’s progress.

Address Accuracy

• Please double-check your shipping address before placing your order. VENU is not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Stolen Packages

• VENU is not liable for packages marked as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier directly for assistance.

International Orders

• Customers are responsible for any customs duties, taxes, or fees required by their country. Delivery times may vary due to customs clearance.

Delivery Issues

• If you experience a delay or issue with your shipment, please email us at [support@venuhair.com] with your order number. We are here to help!

Thank you for choosing VENU. We appreciate your trust and will do our best to ensure your order arrives safely and on time.